Angela Stevenson
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Articles
Votes on activity by Angela Stevenson-
How do I withdraw funds from my GBP wallet to my bank account?
Yes, you can withdraw their GBP funds simply by following these steps; 1. Log into the Zumo App 2. Tap on your GBP wallet 3. Tap on withdraw 4. Enter the amount of GBP that you wish to transfer...
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How do I update my account information
Please email compliance@zumo.money 📧 if you need to update any of your account information.
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Can I cancel a transaction?
Once a transaction has been sent to the blockchain it is not possible to cancel it ❗. Therefore it is very important that you ensure that you are happy with the transaction details, recipient detai...
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Why is my transaction pending?
Your transaction may be pending due to overall network traffic, but may also be due to the fee amount that you chose for the transaction being low. Once a transaction is verified on the network, th...
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Can I send money from my Zumo wallet to another person?
Zumo does not currently support money transfers to bank accounts other than your linked account.
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I don't have a bank account - can I use Zumo?
As long as you have proof of ID, you can sign up for a Zumo account. If we can't verify certain details we may need to ask for further documentation, but we will always let you know if that's the ...
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How do I check my balance?
After logging into the Zumo app, you will land on the Homepage. On this page you can easily check both your cryptocurrency and GBP balances at the top of the screen.
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What are typical times for transactions to be confirmed?
There are several factors that can affect how long it takes for a transaction to be confirmed, including the transaction fee set by the sender, the asset being sent and overall network traffic. Bit...
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How do I report bug in the App?
If you are having problems with the Zumo app or suspect that there may be a bug, please email support@zumo.money 📧
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What is the difference between CVV, CVSV?
CVV2 stands for Card Verification Value 2 and CVC is short for Card Verification Code (you can also encounter other acronyms that usually define the same thing: CVV/CVC2, CID , CVD , CVVC ). The CV...