Getting started
- I want to create a new Zumo Infinite wallet if I have forgotten the password/backup phrase of my current Infinite wallet and cannot access
- How do I view my crypto activity?
- How do I view my Zumo Infinite wallet address?
- Is there a cost transferring from the Zumo Trade wallet to the Zumo Infinite wallet?
- Is there a cost for transferring from the Zumo Infinite wallet to the Zumo Trade Wallet?
- How to transfer between the Infinite and Trade wallets?
App settings
Backup/Restore
- I want to see my Zumo Infinite backup phrase in the app
- I want to reset my Zumo Infinite password with my back up phrase if I’ve forgotten it. How do I do this?
- How do I reset my passcode?
- Where can I find my Zumo Infinite wallet back-up phrase?
- How do I restore access to my Zumo Infinite wallet via backup phrase?
- How do I access the Zumo app?
Exchange
- I want to see a statement with all my transactions and trades in Zumo Trade, Zumo Infinite and GBP
- How can I view past trades as a non-UK customer?
- I'm unhappy that non-UK customers cannot make a trade.
- I want to see the details of the exchange I’ve just placed
- I want to see the details of the transaction I’ve just sent
- I want to receive funds into my Infinite wallet
Security
- If I've forgotten my password and backup phrase and passcode, can I still obtain access to my Infinite wallet?
- What's the difference between the password and passcode?
- Where do I find my Zumo Infinite public wallet address?
- Where do I find my Zumo Infinite wallet private keys?
- How do I logout from the App?
- How do I turn on biometrics?
Education
- What are the different types of cryptocurrency?
- What is smart contract?
- What is blockchain?
- What is stablecoin?
- Is back up phrase and seed phrase the same?
- What are public keys (Zumo Infinite)?