We have built the Zumo app with the highest levels of security in mind.
Within our Zumo Trade custodial service, all our customers' assets are held in reserves on a 1:1 basis. We do not use these funds for any other purpose, nor are they moved from our custodial infrastructure unless instructed by an authenticated customer via the Zumo App.
All Zumo customers also have the option to take advantage of the Zumo Infinite non-custodial wallet, which allows you to safeguard your cryptocurrency yourself. Our Zumo Infinite (non-custodial) customers hold their assets on-chain. We cannot withdraw any customer assets from their Zumo Infinite wallet, and our customers control the private keys. All customer funds held in the Zumo Infinite wallet are also accessible via other non-custodial wallets via the customer's private keys and would continue to be accessible without the Zumo App. As a regulated crypto-asset business, we are obliged to submit a "wind down plan" which is approved by the UK's Financial Conduct Authority and covers the reconciliation of customer funds should the business cease trading.
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