What do I do if I don't recognise transaction on my account? Angela Stevenson 04 May 2021 09:45 Updated If you don't recognise a transaction on your card statement please fill in the Transaction Dispute Form and our Customer Support team will be in touch with you to help resolve your issue. Related articles How do I top up my GBP wallet? How do I exchange crypto? My password is not recognised, what do I do? Do I have to activate my Zumo card? Comments 0 comments Please sign in to leave a comment.